Cookie Policies:
Curz uses cookies to improve the browsing experience of our customers and users. By accessing our website, you agree to the use of cookies in accordance with this Cookies Policy.
What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit websites.
How do we use cookies?
We use cookies to collect information about how you use our website. This helps us to personalize our content according to your preferences, make the website easier to use and identify ways to improve our online offering.
Types of cookies we use:
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Performance cookies: Collect information about how you use our website, such as pages visited and links clicked, so that we can improve the performance of the website.
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Functionality cookies: Allow our website to remember choices you make, such as your login and language preferences.
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Targeting cookies: These are used to provide more content relevant to you and your interests.
How to manage cookies?
You can manage and control the use of cookies through your browser settings. However, please note that removing or blocking cookies may affect your user experience and some parts of the website may not function fully.
LGPD Policy
1. Introduction
Curz is committed to protecting the privacy and security of the personal data we collect and process. In compliance with the General Data Protection Law (LGPD), this policy aims to inform you about how, why and what personal data we collect about you, how it is used, your rights in relation to your personal data and how to exercise them.
2. Data Collection
We collect personal data that you voluntarily provide to us when using our website, such as name, email address, telephone number, etc., and data
Return policy
If you made a purchase and were not satisfied, or regretted it, you can request a return for a refund within 7 (seven) calendar days, simply send an email to contato@curz.com , informing the product that was purchased. purchased and payment method. After confirmation of the return, the amount will be refunded within 30 (thirty) calendar days to the payment intermediary's account, or in case of deposit into a current account, to the buyer's account.
Delivery Times
Shipping cost and estimated delivery time will be provided on the cart/bag page. Select the product(s) and add to the cart, then you will be able to define the desired quantity of each product and enter the zip code of the delivery address, with this information the shipping cost and the estimated time to receive your order will be calculated. In the cart you will also be able to view information on the minimum purchase value to receive the Free Shipping benefit. Your order will only be released after payment confirmation. Credit or debit card companies may take up to 24 hours to approve the payment. Confirming payment via bank slip can take up to 3 business days, in which case we ask that you contact us to forward proof of payment in order to speed up the release of your order. Delivery Times are estimated in accordance with the policy of our logistics partners in each state and may change. We are committed to doing our utmost to respect the commitments made to our customers. The indicated delivery time begins when your order status changes to “Processed”.
As soon as your order is shipped you will receive an automatic email with information about your Tracking. We work with both land and air carriers, we have strategic partners in each state to serve you in the best possible way. Therefore, tracking will be different for each one of them, pay attention to the information contained in the email and track your order yourself. With some carriers, it can take up to 24 hours for your order to be registered in the system, but you can then track it smoothly. The information will be sent to the email registered at the time of purchase, remember to check your SPAM box to be sure.
To receive your order, a person must be available at the address indicated. 2 delivery attempts will be made. If delivery cannot be made, the delivery person will return with the merchandise to the distribution center in the destination city. The carrier may contact you via the telephone number provided at the time of purchase in order to arrange delivery details. Pay attention to the delivery time and contact us if necessary. Attention: we recommend that, when you receive your purchase, you check all the items in the order. In case of disagreement or damage, refuse the package before signing the delivery receipt and contact our team immediately to find out what to do. Note: all deadlines (payment confirmation, order release, delivery, etc.) are informed in business days, that is, from Monday to Friday.
Return policy
If you made a purchase and were not satisfied, or regretted it, you can request a return for a refund within 7 (seven) calendar days, simply send an email to contato@curz.com , informing the product that was purchased. purchased and payment method. After confirmation of the return, the amount will be refunded within 30 (thirty) calendar days to the payment intermediary's account, or in case of deposit into a current account, to the buyer's account.